Top 20 (+3) FAQ's for doTERRA members

  
  1. I’ve got my oils, now what? Print out this page
  2. I'm new. Can you walk me through my new account overview?  Video here
  3. How do I order next or restock something?  Video here
  4. What is the monthly rewards program (LRP)? Video here
  5. How do I edit my LRP (monthly rewards) cart and redeem points? Video here
  6. How do I cancel my LRP? Call Member Services at 1-800-411-8151
  7. What resources and tools do you suggest and where do I get them? Check out the Tools link
  8. What resources are available from doTERRA to learn more?  Video here
  9. What team resources are available here to learn more? Facebook groups, Oil Camp, E-mail Series, Instagram!
  10. How do I know what workshops and events each month in CO? Subscribe to my monthly newsletter!
  11. I'm not in Colorado. How do I participate? You can join on Facebook live or host your own event!  Just ask me how
  12. Is there a usage or dilution guide I should use? Check out this link
  13. What is doTERRA’s Return Policy?   Direct Link here
  14. How can I connect with customer service?  Call 800-411-8151, email service@doterra.com or use Online Chat on your doterra.com website
  15. How do I make a roller bottle? Video here
  16. How do I use and clean my diffuser?  Video here
  17. How do I take the LLV (Life Long Vitality Supplements)? Dr. Axe's recommendations
  18. How do I make a veggie cap? Coming soon!
  19. I have friends who want oils, what do I do?   Three options video OR Step by step how to set up the account yourself
  20. How do I upgrade my account? Video here
  21. I helped someone set up their own account, now what? Video here
  22. I helped someone start their account and got $ from doTERRA...how did that happen? Video here
  23. I’m curious about the business, what do I do? Connect with me! We'll set up a time to chat and find out if this is a good fit for you. Use the Contact link at the top of the page to schedule your appointment today. Those local to Colorado can attend a monthly Business Partners chat directly after our members' workshop on the second Saturday of the month.