Top 20 (+3) FAQ's for doTERRA members
- I’ve got my oils, now what? Print out this page
- I'm new. Can you walk me through my new account overview? Video here
- How do I order next or restock something? Video here
- What is the monthly rewards program (LRP)? Video here
- How do I edit my LRP (monthly rewards) cart and redeem points? Video here
- How do I cancel my LRP? Call Member Services at 1-800-411-8151
- What resources and tools do you suggest and where do I get them? Check out the Tools link
- What resources are available from doTERRA to learn more? Video here
- What team resources are available here to learn more? Facebook groups, Oil Camp, E-mail Series, Instagram!
- How do I know what workshops and events each month in CO? Subscribe to my monthly newsletter!
- I'm not in Colorado. How do I participate? You can join on Facebook live or host your own event! Just ask me how
- Is there a usage or dilution guide I should use? Check out this link
- What is doTERRA’s Return Policy? Direct Link here
- How can I connect with customer service? Call 800-411-8151, email service@doterra.com or use Online Chat on your doterra.com website
- How do I make a roller bottle? Video here
- How do I use and clean my diffuser? Video here
- How do I take the LLV (Life Long Vitality Supplements)? Dr. Axe's recommendations
- How do I make a veggie cap? Coming soon!
- I have friends who want oils, what do I do? Three options video OR Step by step how to set up the account yourself
- How do I upgrade my account? Video here
- I helped someone set up their own account, now what? Video here
- I helped someone start their account and got $ from doTERRA...how did that happen? Video here
- I’m curious about the business, what do I do? Connect with me! We'll set up a time to chat and find out if this is a good fit for you. Use the Contact link at the top of the page to schedule your appointment today. Those local to Colorado can attend a monthly Business Partners chat directly after our members' workshop on the second Saturday of the month.